FAQ

Below you will find our customers most frequent requests.

If you can not find the desired information do not hesitate to contact us by phone : 0844 44 45 46,
or e-mail: info@fruitsfrais.ch, One of our employees will answer to your question as soon as possible .

No, the delivery is done by Post (generally in the morning).
The Post deposit the box on your doorstep.
Please send us a claim immediately with pictures at: info@fruitsfrais.ch.
As an individual person you can pay the order by credit card, Visa or Mastercard.
As a Company , in addition to the means of payment by credit card ( Visa or Mastercard) you may pay by invoice.
Yes you can put your orders on hold, change or stop them by going onto your Account respecting the deadline (deadline one week).
No, you can put on hold your orders, change or stop them by going onto your Account respecting the deadline (deadline one week).
If you are allergic to a certain fruit or vegetable or you don't like them we invite you to choose our box "Personalized" and select your desired content
We deliver all over Switzerland with the same quality and freshness.

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